GL-WX-300R 
GL-3020R-12 
GL-5030T 
GL-G2516R 
GL-326G 
GL-430D 
GL-436G (6×6) 
GL-G2516R 
GL-3020RS 
G4050R 
GL-G2516XT 
GL-3020T 
GL-8820T 
GL-2510T 
GL-G2516R 
GL-G6040R 
GL-9800 
GL-400MM 
GL-210MM 
GL-160MM 
GL-100MM-2X 
GL-260JG-2 
GL-75AQD 
GL-160MM 
GL-160MM 
GL-210QTL 
GL-210LL 
GL-210QL 
GL-160MM-LS 
GL-160MM-1JT 
GL-160MM-4JT 
Lifting Slings & Rigging
Safety & Fall Protection
Cargo Securing & Towing
FIBC & Bulk Bags
Rope, Outdoor & Pet Gear
Automotive & Aviation
Bags, Leather & Footwear
Insulation & Technical Textiles
Special & Custom Heavy Fabrics
Downloads
Sample Testing
Support around the whole machine life
Configuration by destination
Voltage, options and documents are matched to the destination market and your production.
English documents
Operating instructions and technical documents are provided according to the order.
Installation & training
Installation guidance and training are arranged per project, on site or remotely.
Remote assistance
Video calls, photos and parameter checks help diagnose issues quickly.
Spare parts
Wear parts are prepared for your machine model, with lists available on request.
International shipping
Export packing and transport are coordinated according to agreed trade terms.
Local partners
After-sales partners in several countries and regions support customers nearby.
Process follow-up
As your products change, we can review patterns, fixtures and configuration.
When a standard machine does not fit
Industrial textiles vary widely, and shapes or thicknesses often go beyond standard equipment. Send a sample or drawing and we will assess it with you.
Fixture design
Fixtures designed around your part shape and positioning, so less manual alignment is needed.
Machine modification
Raised heads, longer arms and changed feeding, confirmed after reviewing your sample.
Special stitch development
Patterns developed for specific seams and strength requirements, validated on real material.
Whole-line planning
Cutting, sorting, sewing and packing are linked into one line and configured to your takt.
How a support request works
- 01
Tell us the machine
Model and serial number, with a photo of the nameplate.
- 02
Show us the issue
Short video, photos of the seam or cut, and any alarm shown.
- 03
Remote diagnosis
Engineers check settings and propose a fix or a part.
- 04
Parts or visit
Spare parts are shipped, or local or on-site help is arranged where available.
Hooks, needles and wear parts
Rotary hooks, bobbins, needles, blades and other wear parts vary with each machine configuration. Send us your model and we will confirm the right parts. Warranty terms follow your contract.
Request a Parts List
Frequently asked questions
Do I have to choose a model before contacting you?
No. Send product photos, material specifications (width, thickness, layers) and your target process. We confirm a suitable process route and equipment type.
Can you test with my material?
Yes, where feasible. Samples can be shipped to the plant, and test arrangements are confirmed case by case.
What voltage do the machines use?
Standard configuration is mainly AC220V / 50Hz, as listed per model. Other power supplies can be discussed for your destination.
Are the operating screens in English?
Most models use bilingual Chinese and English touchscreens or PLC interfaces. Please confirm for your specific model.
What is the warranty?
Warranty scope and period are stated in your quotation and contract, and can vary by machine and market.
Do your machines have CE or other certifications?
Applicable compliance documents are confirmed for each destination market and machine. Please tell us where the machine will be used.
What are the lead time and payment terms?
These depend on model, configuration and order volume, and are confirmed in the quotation.
Do you sell through dealers?
We work directly with factories and through dealers and after-sales partners. See the Dealer Network page.
Open a support request
For urgent issues, WhatsApp is usually the fastest channel.